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Shipping information

Shipping Information

Default Shipping Option

Orders are shipped UPS GROUND or by USPS Parcel/Global unless other method is preferred. (If you need faster service, tell us how to ship. Please note that faster shipping is just that, it will only reduce the shipping time. See below.)

(Ground Delivery to the States.)

Up To $20.00 = $9.45
$20.01 to $40.00 = $10.45
$40.01 to more = $11.45

*Additional charges will be placed for orders with size or weight exceptions.

Special discounted flat rates for our commercial and dealer customers. Login into your account to see.

Track your package.

Where’s my order?

Click HERE to find shipping information about an existing order. Using your confirmation number or your customer number you can now find out approximately when your order will arrive. Please note that some orders may not be available for tracking through the website because of the shipping methods, item weight and/or price of order. As always you can Contact Us and we will try and assist you with your order.

Please allow up to 24 hours for tracking information and order processing information to be available AFTER you have received your confirmation e-mail that your order has been shipped. Orders could possibly be shipped from multiple locations.

Express Delivery

Available upon request, please call us to see if the product is still stock.

Upgrading to Second Day Air doesn’t change how long it takes us to ship products. It only reduces the time traveled after leaving our office. Ex. an out of stock part might take two or more days to leave our place, but then it would guaranteed by the shipper to arrive in two business days.

Truck Freight Shipments

Items too heavy or too large for standard ground shipments will be shipped by truck. Please call us for a quote. The usual shipping charge for freight service costs between $45 to $90 dollars. Please include your phone number on the order form so the carrier can schedule the delivery to be made at you’re convenience. It’s best if you can arrange a drop off at a commercial location. Truck freight companies do not require their drivers to unload shipments. An additional charge may apply if the driver unloads the merchandise. WE WILL CONTACT YOU WITH THE EXPENSE.

International

Small Engines PRODealer is a USPS International Freight and Express shipper. Rates will vary depending on weight and country. We are not responsible for any duty or taxes placed by the receiving country. It’s the sole responsibility of the receiving party to pay any such charges. 

NOTE: We can’t ship whole(ex. Chain Saws, Engines, etc…) internationally. Please contact us at info@smallenginesprodealer.com for more information on how we can help you.

Orders over 10 pounds.

Orders over 10 lbs are subject to additional shipping charges. We will charge the actual UPS shipping charge to packages that are in excess of 10 lbs.

 

Special Orders

Special Order parts that are not in Stock can take approximately 1 - 2 weeks to get in. Because it’s a Special Order, your credit card will be charged at the time of the order. Please Note, Returns will be subject to a 30% Manufacturer's restocking charge.